Reviews & Testimonials 

Timothy Hancock was an AWESOME sales guy! Low pressure and worked with me on the price and finding the right vehicle. He's only been there about a month but I found him to be incredibly knowledgeable and NOT PUSHY or aggressive like some sales people can be. Highly recommend!

Thanks to Brian Arneecher, Kyle Waller and Trey Potts for helping me find the vehicle that met all of my requirements.

Courteous staff, easy car loaner during servicing of car

The service staff are always friendly and ready to serve.

Nick, Ben and Jessica did a Phenomenal job! Great to work with and all three stayed true to their words. Best experience ever of buying a vehicle! Thanks again!

I have never worked with a dealership With a more efficient, kind, helpful, and understanding Service department. They listen to my vehicles problems, and they resolved a potentially complicated problem swiftly.

Fair, honest, down to earth, straight forward. Couldn't ask for anything more!

Very kind, knowledgeable & patient Service folks.

Friendly. On time. On budget WooHoo!

Appreciated the courtesy van! Service advisor was knowledgeable and was clear with communication. Appreciated!

Love this dealership. Been going to them for almost 20 years!

My service advisor, Jacob, was great! Courteous, kind, knowledgeable, and took all the time necessary to explain everything in detail. I could not ask for a better experience.

Luis and Jacob were very helpful and knowledgeable. Would definitely recommend. Loving the new Tundra

Excellent service got me in and out very quickly. Has an issue with my Toyota while traveling got me back on the road. Very precessional and helpful, excellent service.

I enjoy the free coffee, hot chocolate, or water while you wait. I've gone there for years and usually have a good experience when I go.

Very honest and trustworthy experience!! I deal with Kendall and he is awesome!!

Been to the service department twice with my 2022 RAV4. Just for the routine maintenance. Great service with minimum wait.

I had a wonderful experience today wih Joey at Jim Norton Toyota. They rotated tires, and were so friendly and helpful! Love Jim Norton Toyota, and I have gotten Toyotas from them for about 20 years without any breakdown issues. Joey was kind, informative and helpful! A great place to buy a car with water and coffee while you wait for service!

I have been a customer since 1998. My car goes to Jim Norton for everything. I have experienced excellent customer service and quality work/repairs. Excellent!! Jacob extended excellent courteous service covering the repairs this week

They are very professional, got us in and out in a timely manner. Thank you to the service manager Mr. Stewart Cantrell and the team he has.. A1 service.