Reviews & Testimonials 

Jim Norton Toyota has been absolutely amazing everytime I’ve been there, prompt courteous service and advisor Jeff Lee is the best advisor I’ve ever worked with!

I have always been satisfied with Jim Norton Toyota and Auston is the best service advisor I’ve met. Thank you!!

Excellent dealership and service department!

The expedient accommodations were appreciated

Bought a used highlander. Joe was our sales guy. He went above and beyond to help us get into this suv. Finance guy sold me on a payment not a warranty level. He did not explain all the levels as I asked. Nice guy though.

Always a good experience

If you’re on the used car side, ask for Shelton. He took care of us during and after the sale. Highly recommend.

I had a wonderful experience at the Jim Norton Toyota dealership and especially from the service representative, David Holmes, who was not only very professional but polite and an interesting conversationalist! Routine preventative service and B/G treatments can seem boring but David gave me a reason to continue to come back to the Jim Norton service center. Trust your Toyota to this team of professionals and you will be pleasantly surprised!

Found a car online and texted the dealer within minutes I was connected with Thomas at the dealership. The online ad didn’t have any pictures, so after providing the VIN#, he texted all the pictures and was super vigilant & efficient with his responses. I told him, I was out of State and that we’d have to come pick up the car once negotiation was over. Communication from beginning to end was very clear which was super appreciated. He made it super easy and positive especially coming from out of state. Super cooperative and responsive! What a huge asset to the Jim Norton Toyota for hiring ppl like him who understand and is in concern of his customers! Thank you Thomas for making a smooth sale! I love my car! I highly recommend seeing Thomas at Jim Norton Toyota!! What a great experience!

Buena atención cuando me asesoraron

Go see Jon Lane. He’s a good dude, he’s a veteran and he’ll take great care of you

Had very wonderful experience thanks to Jeff Lee.

Quick service with a smile

Always have great service here. Nice place and good people to deal with.

Good choice of cars and salesman very friendly. No rushes at all.

Bought myself a new RAV4 Hybrid today! Corey Fabian was this one of the best car salesmen I’ve ever had the pleasure of meeting! He helped me so much! I had so many questions and he was incredibly informed and patient with me as I tried to navigate thru choosing the right vehicle. I am extremely please with my experience and my new car! Thank you Corey!!!

Lynn was fast, efficient, and very informative. I definitely recommend Lynn for anyone looking to purchase a vehicle!

Just routine maintenance today. They did a good job. It just took a little longer today. It may have had something to do with spring break.

Jacob Jennings did a wonderful job showing me different Toyota Tundra vehicles and was very knowledgeable, and was never hurried. I would recommend Jacob to anyone looking for Toyota to give him a call. I got a beautiful 2024 Platinum

Great business that is always trying to help you get the best service.