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WHY BUY CERTIFIED?


Jim Norton Toyota

The Best New Cars Make The Best Used Cars

It stands to reason that the better a product is made the longer it will last, which makes getting a high-quality, low mileage Toyota at a great price a very savvy move.

Toyota's timeless commitment to quality, innovation and durability is the foundation upon which the Toyota Certified Used Vehicles (TCUV) program launched in 1996. With each passing year the TCUV program has gained momentum – totaling over five million sales and counting. Plus, it's honored at more that 1,400 Toyota dealers in the U.S. and Canada, we've got you covered.

Toyota Certified Used Vehicles

Certification Process

Our certification process keeps you in mind every step of the way. The TCUV standards apply from the time a Toyota dealer acquires the vehicle through to the final sale. Each candidate for certification can be a current model year vehicle, up to and including six year old models, with 85,000 miles or less on the odometer.

Prior to the rigorous 160-point inspection every certified Toyota goes through, a CARFAX vehicle history report is reviewed to ensure that only the best of the best vehicles receive the Toyota Certified Seal of approval.


What Qualifies a Vehicle as Toyota Certified?

  • Newer than 6 Model Years Old
  • Less than 85,000 miles
  • Pass Our Rigorous 160-Point Quality Assurance Inspection
  • CARFAX® Vehicle History Report

Toyota Certified Used Vehicles

You don't have to worry. You're covered.

Each Toyota Certified Used Vehicle is reconditioned to Toyota's exacting standards by Toyota factory-trained technicians and backed by an extensive used car warranty. The Toyota Certified Used Vehicle Warranty coverage is an extension of the vehicle's original factory warranty and helps protect you against mechanical failures and breakdowns.

12

Month/12,000-Mile Limited Comprehensive Warranty

  • Coverage begins from date of Toyota Certified Used Vehicle purchase
  • Provides our highest level of coverage available
  • Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship
  • It's transferable at no cost, for added resale value
7

Year/100,000-Mile Limited Powertrain Warranty

  • Coverage begins from date of Toyota Certified Used Vehicle (TCUV) purchase or 100,000 total vehicle miles. Program available in continental U.S., D.C., Alaska and Canada. See TCUV Warranty Supplement for details.
  • Covers major engine, transmission components and all internally lubricated parts
  • Offers Travel Protection that includes lodging and meal reimbursement when more than 150 miles from home
  • Provides Substitute Transportation reimbursement while your Toyota Certified Used Vehicle is undergoing repair
  • It's transferable at no cost, for added resale value
8

Year/100,000-Mile Factory Hybrid Vehicle Battery Warranty

  • Hybrid-related components are covered for 8-years or 100,000 miles, whichever comes first, from original date of first use when sold as new
  • The HV battery may have longer coverage under emissions warranty
  • It's transferable at no cost, for added resale value
8

Year/100,000-Mile Fuel Cell Vehicle Warranty

  • 8-year or 100,000 mile warranty (whichever comes first) on key fuel cell components including the FC stack and power control unit; FC hydrogen tanks; hybrid battery pack and ECU; FC air compressor, boost converter and ECU; hybrid control module (power management control module); and hydrogen fueling ECU
7

Years Of Roadside Assistance

  • From date of Toyota Certified Used Vehicle (TCUV) purchase. Covers most services, including flat tires, lockout service, jump starts, fuel delivery up to 3 gallons, no more than 2 times per month, and towing for mechanical breakdown or collision recovery to the nearest Toyota dealership, except alternative fuel vehicles, including electric and fuel cell vehicles, which may be towed to an authorized charging or fueling station. Services provided exclude any parts required. Program available in continental U.S. and Canada. See TCUV Warranty Supplement for details.
  • Covers most services, including flat tires, lockout service, jump starts, towing and fuel delivery
  • Reimbursement for towing to the nearest Toyota dealership
  • Toll-free call for service, 24 hours a day, 365 days a year
Toyota Certified Program Benefits    

Toyota Certified Authorized Dealer

Private Seller

1. 12-month/12,000-mile Comprehensive Warranty.

2. 7-year/100,000-mile Limited Powertrain Warranty.

3. 1 year of Roadside Assistance.

4. 160-Point minimum Quality Assurance Inspection.

5. Free CARFAX® Vehicle History Report™.

6. Standard New-Car Financing Rates Available.

7. Extended Warranty Coverage (items 1, 2, 3 and 4 above) transferable at no cost for added resale value.

8. Reconditioned to Toyota's exacting standards by Toyota factory-trained technicians.

9. Warranty honored at over 1,400 Toyota dealers in the U.S. and Canada.

10. Trade-ins accepted.

11. Trouble-free handling of your transaction, including DMV paper work.

12. All important information clearly spelled out in your contract.

TOYOTA CERTIFIED USED VEHICLES FAQ

 

Whichever comes first from date of Toyota Certified Used Vehicle (TCUV) purchase. The Limited Comprehensive Warranty covers any repair or replacement of components which fail under normal use due to defect in materials or workmanship. Program available in continental U.S., D.C., Alaska and Canada. See TCUV Warranty Supplement for details.

 

Whichever comes first from date of Toyota Certified Used Vehicle (TCUV) purchase or 100,000 total vehicle miles. Program available in continental U.S., D.C., Alaska and Canada. See TCUV Warranty Supplement for details.

 

From date of Toyota Certified Used Vehicle (TCUV) purchase. Covers most services, including flat tires, lockout service, jump starts, fuel delivery up to 3 gallons, no more than 2 times per month, and towing for mechanical breakdown or collision recovery to the nearest Toyota dealership, except alternative fuel vehicles, including electric and fuel cell vehicles, which may be towed to an authorized charging or fueling station. Services provided exclude any parts required. Program available in continental U.S., D.C., Alaska and Canada. See TCUV Warranty Supplement for details.

 

CARFAX® Vehicle History Reports™ are a required part of every Toyota Certified Used Vehicle. See your local dealer for details.

 

Hybrid-related components are covered for 8-years or 100,000 miles, whichever comes first, from original date of first use when sold as new. The HV battery may have longer coverage under emissions warranty. See Owner’s Warranty and Maintenance Guide for details.

 

No. A Toyota Certified Used Vehicle (TCUV) must be a current model year Toyota, up to and including six year old models, and have 85,000 miles or less on the odometer. Each Toyota dealer is required to order a full CARFAX® Vehicle History Report™ with results showing NO ineligible requirements. Then, each vehicle is subject to an intensive 160-point minimum Quality Assurance Inspection, which includes mechanical, detailing, and appearance standards. These strict standards ensure that only the best of the best vehicles receive the Toyota Certified Used Vehicle Seal of Approval.

 

A Vehicle History Report (VHR) contains information that can impact a consumer's purchase decision by disclosing potential risks that could result in costly repairs such as; major structural damage, previously declared a total loss, or any title or odometer discrepancies. At Toyota we save you time by requiring our dealers to run a CARFAX® Vehicle History Report™ (As of December 1, 2005, CARFAX® is the sole supplier of Vehicle History Reports for the Toyota Certified Used Vehicles program.) for each vehicle before it can be certified. By disqualifying any vehicle that includes ineligible requirements, the integrity of the Toyota Certified process is protected and you receive the peace of mind that comes with owning a Toyota Certified Used Vehicle.

 

The Toyota Certified Used Vehicles Warranty includes 1-year of Roadside Assistance.

  • Coverage begins from the date of Toyota Certified Used Vehicle purchase
  • Covers most services, including flat tires, lockout service, jump starts, towing and fuel delivery(up to 3 gallons, no more than 2 times /month)
  • Reimbursement for towing to the nearest authorized servicing facility
  • Toll-free call for service, 24 hours a day, 365 days a year

 

Yes, as an added resale value, all components of the Toyota Certified Used Vehicle Warranty (Comprehensive Warranty, Limited Powertrain Warranty and Roadside Assistance) are automatically transferable to the subsequent owner at no charge.

 

12-month/12,000-mile Comprehensive Warranty
Whichever comes first from the date of Toyota Certified Used Vehicle purchase.

 

7-year/100,000-mile Limited Powertrain Warranty
Whichever comes first from the original date of first use when sold as new.

 

8-year/100,000-mile Factory Hybrid Vehicle Battery Warranty
Whichever comes first from the original date of first use when sold as new.

 

8-year/100,000-mile Fuel Cell Vehicle Warranty
Whichever comes first from the original date of first use when sold as new.

 

1-year of Roadside Assistance
From the date of Toyota Certified Used Vehicle purchase.

 

 

The following major components are covered by the Toyota Certified Limited Powertrain Warranty:

 

  • Engine Components
  • Manual Transmission
  • Automatic Transmission
  • Axle Assembly Components
  • Hybrid Components
  • Fuel Cell Components*