Jim Norton Toyota's Collision Center is the only Toyota certified collision center in the Tulsa, Broken Arrow, Bixby, Jenks, and Owasso areas. You can count on our team of certified repair professionals to use only genuine OEM parts as they return your vehicle to pre-accident condition. If you've had an accident and are looking for a body shop that you can trust and rely on, come to Jim Norton Collision Center for high quality service and proven expertise.
For reliable collision repair in Tulsa, OK, choose the expert team at Jim Norton Toyota. We communicate regularly with all insurance providers, including State Farm, Farmers, and Hanover. We maintain good relationships with local adjusters and will work to make sure your claim is processed correctly. Our team of certified repair professionals only uses genuine OEM parts specific to your vehicle. All mechanical work is performed on-site and, after our knowledgeable staff inspects your vehicle for safety, your car will receive a complimentary wash and vacuum. If you have been involved in a major or minor collision, bring your vehicle to Jim Norton Toyota. Our team is eager to return your Toyota to pre-accident condition.
We know that being involved in an accident is never easy, but getting your vehicle repaired can be. We make sure that our drivers in Tulsa, OK receive only the highest quality service and expertise possible at Jim Norton Toyota, so you will be back on the road quickly with your vehicle repaired to factory specifications. The choice is clear, we offer a refreshingly transparent process from beginning to end. With one convenient location in Tulsa, getting the quality repair your vehicle deserves has never been easier. We offer free estimates and are the ONLY Toyota Certified Collision Center in the Tulsa area - but it doesn't stop there, we work on all makes & all models!
We hope that you never need to use our it, but if you do, you'll be glad you have it. Print out our accident checklist & keep a copy in your glovebox.
Whether you need a vehicle while yours is being repaired or it's for business or pleasure, we offer only the latest and newest Toyota Models. The driver must present a valid driver's license, proof of full coverage insurance, and a major credit card, all in the their name. All drivers must be 21 years of age or older. We coordinate Toyota rentals on-site so you don't have to wait.
We have a rigorous and structured training schedule for all of our employees. All technicians must complete at least 40 hours of individual technical training a year, plus E-module learning and recertification. All techs are I-Car welding, and ASE certified. Our support staff also completes at least 40 hours of advanced training to better ensure the highest levels of professionalism in all business transactions.
We utilize only the highest quality equipment to ensure the highest quality repairs. From our Nova-Verta Paint Booths to our Chief and Caroliner Pulling & Measuring Equipment, you can rest assured your vehicle will be restored to factory specifications. We are so proud of our work, we offer a lifetime paint and body work guarantee.
We strive to provide a safe and environmentally responsible workplace. All employees are trained to understand and comply with all local environmental and safety requirements. All used and hazardous waste materials are disposed of properly with documentation. All employees receive yearly safety & environmental training through KPA.
We utilize a third party customer satisfaction monitoring and tracking system to ensure an unbiased customer experience rating. We track 100% of all customer repair orders which allows us to look at new ways of constantly improving the quality of our service and customer experience at Jim Norton Toyota's Certified Collision Center. To further enhance your experience, our technicians have over 200 years of combined experience.
JOHN M. - October 2019
In promotion and of advertising, a testimonial or show consists of a person's written or spoken statement extolling the virtue of a product.
The term "testimonial" most commonly applies to the sales-pitches attributed to ordinary citizens, whereas the word "endorsement" usually applies to pitches by celebrities.
cathy jones
4 minutes ago
Everything was great, customer service ideal, waiting was minimal and everyone was professional, polite and friendly.
Marilyn Cepe
5 minutes ago
I love it, when you come in for service, you drive through and someone already waiting to take your issue. Then she will accompany me to the front desk service representative and right away without waiting, he will take care your needs. I liked it! And then He will text you the updates of your car. Thank you for an excellent service! You all amazing!
Matt Albright
13 minutes ago
Quick service. Fair price. Nice facility. Parts service is great.
William Klein
a day ago
JJ was a great sales rep.
Leroy L Wilson Jr
a day ago
Always enjoyable
Joe Major
a day ago
Good service and communication
Ronald Shade
a day ago
The employees at your service department has always went above and beyond. Ask me if I needed anything while I’m waiting on my work vehicle. And if there’s anything else I need the mechanics to look at or check. They care about the vehicle and customers
Dee Trussell
a day ago
Always tops! In and out, very efficient!
Jodee Radosevich
a day ago
Today was one of the most enjoyable experiences of having my car serviced that I’ve ever experienced. Kendall was courteous, informative, and extremely helpful. I would highly recommend him as a representative.
Carl Coulson
a day ago
I was extremely pleased by my experience with Jim Norton Toyota and especially Robert my salesman. Everything went very smoothly with absolutely no pressure. I highly recommend Jim Norton Toyota to anyone considering purchasing a vehicle.
Lam lun nu
2 hours ago
James and Benjamin
Thang Khai
2 hours ago
They are awesome
Pete Campbell
3 hours ago
Great people to work with and will continue to have them do all our services.
David Torrey
4 hours ago
The service department at Jim Norton Toyota is a well oiled machine. Very efficient! They take great care of you!
Calletana Garcia
4 hours ago
I wasn’t happy when taking my FJ Cruiser in for the 4th time in less than 2 months and $4500 in on supposedly needed repairs, and this was the third dealership I tried. I was frustrated and took it out on my advisor, Jacob, who did his best to reassure me and explain what was happening and why he was suggesting the things he did. In the end I took all his suggestions and not only did they resolve the repeated issues Neither Fowler in Tulsa and Gregg Orr in Hot Springs could resolve, they only applied very costly guess work band aids along with resetting the warning lights that would come back on within 50-100 miles. The work Jacob suggested that couldn’t be verified through service records made an unbelievable difference in the drive. I had assumed the rough drive was due to the suv size but I am astonished at the difference flushing the various fluids had on the smoothness. I’m extremely thankful for his patience and will continue making the extra drive to Jim Norton for service with Jacob and when I buy again, it will be there! If you need service ask for Jacob! He will treat you better than you deserve! 🤣🤣 Thank you Jacob and Jim Norton Toyota in Tulsa! 🙏🏽
Steve Belmear
20 hours ago
I’ve not found a more professional and customer focused dealership. Our salesman, Isaac, was very detail oriented and went the extra mile. They’ve once again earned our repeat business.
Shemaiah French
2 days ago
I’ve been a customer of Jim Norton Toyota for many years. I always receive excellent service and everyone that I have spoken with are personable.
alma rico
2 days ago
We went to just check out the cars, Francisco help us to find the perfect car and help us made the transaction very easy, between Frankie and Benjamin take good care of us. Thank you JNToyota
Hannah Uyen
3 days ago
Great Job!
Scherre Tucker
an hour ago
Joey is awesome 😎🤘🏻
Monday 7:30 AM - 5:30 PM Tuesday 7:30 AM - 5:30 PM Wednesday 7:30 AM - 5:30 PM Thursday 7:30 AM - 5:30 PM Friday 7:30 AM - 5:30 PM Saturday Closed Sunday Closed