Jim Norton Toyota's Collision Center is the only Toyota certified collision center in the Tulsa, Broken Arrow, Bixby, Jenks, and Owasso areas. You can count on our team of certified repair professionals to use only genuine OEM parts as they return your vehicle to pre-accident condition. If you've had an accident and are looking for a body shop that you can trust and rely on, come to Jim Norton Collision Center for high quality service and proven expertise.
For reliable collision repair in Tulsa, OK, choose the expert team at Jim Norton Toyota. We communicate regularly with all insurance providers, including State Farm, Farmers, and Hanover. We maintain good relationships with local adjusters and will work to make sure your claim is processed correctly. Our team of certified repair professionals only uses genuine OEM parts specific to your vehicle. All mechanical work is performed on-site and, after our knowledgeable staff inspects your vehicle for safety, your car will receive a complimentary wash and vacuum. If you have been involved in a major or minor collision, bring your vehicle to Jim Norton Toyota. Our team is eager to return your Toyota to pre-accident condition.
We know that being involved in an accident is never easy, but getting your vehicle repaired can be. We make sure that our drivers in Tulsa, OK receive only the highest quality service and expertise possible at Jim Norton Toyota, so you will be back on the road quickly with your vehicle repaired to factory specifications. The choice is clear, we offer a refreshingly transparent process from beginning to end. With one convenient location in Tulsa, getting the quality repair your vehicle deserves has never been easier. We offer free estimates and are the ONLY Toyota Certified Collision Center in the Tulsa area - but it doesn't stop there, we work on all makes & all models!
We hope that you never need to use our it, but if you do, you'll be glad you have it. Print out our accident checklist & keep a copy in your glovebox.
Whether you need a vehicle while yours is being repaired or it's for business or pleasure, we offer only the latest and newest Toyota Models. The driver must present a valid driver's license, proof of full coverage insurance, and a major credit card, all in the their name. All drivers must be 21 years of age or older. We coordinate Toyota rentals on-site so you don't have to wait.
We have a rigorous and structured training schedule for all of our employees. All technicians must complete at least 40 hours of individual technical training a year, plus E-module learning and recertification. All techs are I-Car welding, and ASE certified. Our support staff also completes at least 40 hours of advanced training to better ensure the highest levels of professionalism in all business transactions.
We utilize only the highest quality equipment to ensure the highest quality repairs. From our Nova-Verta Paint Booths to our Chief and Caroliner Pulling & Measuring Equipment, you can rest assured your vehicle will be restored to factory specifications. We are so proud of our work, we offer a lifetime paint and body work guarantee.
We strive to provide a safe and environmentally responsible workplace. All employees are trained to understand and comply with all local environmental and safety requirements. All used and hazardous waste materials are disposed of properly with documentation. All employees receive yearly safety & environmental training through KPA.
We utilize a third party customer satisfaction monitoring and tracking system to ensure an unbiased customer experience rating. We track 100% of all customer repair orders which allows us to look at new ways of constantly improving the quality of our service and customer experience at Jim Norton Toyota's Certified Collision Center. To further enhance your experience, our technicians have over 200 years of combined experience.
JOHN M. - October 2019
In promotion and of advertising, a testimonial or show consists of a person's written or spoken statement extolling the virtue of a product.
The term "testimonial" most commonly applies to the sales-pitches attributed to ordinary citizens, whereas the word "endorsement" usually applies to pitches by celebrities.
Kathy Risner
a day ago
Always First Rate service. Still miss the free cookies, but understand because of covid that may not be possible. Perhaps individually wrapped? 😊. The service is always THE BEST! Never disappoints. Service advisor, David Holmes, was outstanding,!! Thank you.
Thomas Dello Iacono
a day ago
Auston Foster Did a fantastic job of getting me out when promised.
Jackie Roman
3 hours ago
👌Brad was so awesome. He made shopping for cars enjoyable 😉 Need more guys like him.my mom who bought the car was so pleased.Her name Mary Wilson
Ivanna Doakes
4 hours ago
Wonderful Service! Everyone was so helpful!
Jennifer Goss
6 hours ago
Always fast to get in. Very nice people!
Joel Shearer
8 hours ago
Fast and friendly
Terri Halpain
20 hours ago
Fast and good customer service
Lauren Strout
21 hours ago
Flora and Vinny were the best team to help us purchase our new car today! Great atmosphere throughout the entire facility.
Ken Elmore
2 days ago
Andy went above and beyond to get my Camry serviced. Always great service at Jim Norton
Marcus Bush
2 days ago
Surprised how fast they were!
Victoria Taylor
2 days ago
My rep is Josh - Thank you for your amazing support and service. Absolutely amazing service from them this weekend. Drove group out of town, and something happen on the road where needed an emergency service. They were able to get me in without appointment, order part that came overnight and fixed all needed in the middle of my crazy travel schedule. Definitely 💯 ⭐️⭐️⭐️⭐️⭐️⭐️ service. And also amazing lounge to chill while waiting.
kafratman
3 days ago
Always a pleasurable experience with the service department
Nathan Riley
3 days ago
Jim Norton Toyota actually made the car buying experience enjoyable, and their customer service has continued to be top notch ever since we purchased our car there. We highly recommend them to anyone looking to purchase a car.
Lal Kima
3 days ago
Thanks James Thang Khual.
Patrick Vaughan
3 days ago
Each time I bring my vehicle in to the service department, the process is efficient the customer service is outstanding and work on the vehicle is always superb! Today, I worked with Zeb who kept me informed throughout. And even though it’s been a few years, the buying experience was also stress free!
Billye Reich
3 days ago
I had the best experience. Read the newspaper and drank hot chocolate and Daniel called and said my whole list was done ‼️. Thanks for the great service.
Richard Wollmershauser
3 days ago
Quick service for a wiper problem.
Geo
3 days ago
Amazing service and even better staff, people!
Russ W
3 days ago
Good job, great communication! Jacob in service was excellent
Mark Seim
3 days ago
I’ve lived all over the United States and this service department has always been at the top.
Monday 7:30 AM - 5:30 PM Tuesday 7:30 AM - 5:30 PM Wednesday 7:30 AM - 5:30 PM Thursday 7:30 AM - 5:30 PM Friday 7:30 AM - 5:30 PM Saturday Closed Sunday Closed